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Frequently Asked Questions

What is DOFF N DONNER and how does it work?

The DOFF N DONNER is a versatile aid designed to make putting on and taking off compression stockings easy. It consists of a soft, water-filled blue cuff and a sturdy cone. You place the stocking over the cone, roll the cuff over it, and then slide the stocking over your leg.

Is the DOFF N DONNER suitable for all types of compression stockings?

The DOFF N DONNER is suitable for most compression stockings, but may not be ideal for people with very sensitive skin or deep vein thrombosis. It works best with stockings that are neither too tight nor too loose.

How do I clean and care for my DOFF N DONNER?

Cleaning the DOFF N DONNER is very easy. Use regular soap and water, but preferably antibacterial soap to prolong its lifespan. Avoid harsh cleaning agents. Store the DOFF N DONNER at room temperature, ideally upright on its cone.

How long does the DOFF N DONNER last and is there a warranty?

The DOFF N DONNER has a lifespan of approximately one to two years, making it a cost-effective solution compared to other devices that require frequent replacement. Furthermore, it comes with a six-month warranty for added peace of mind.

Can I return DOFF N DONNER if I'm not satisfied?

For hygiene reasons, DOFF N DONNER cannot be returned once the seal is broken. We recommend that you read the product instructions and watch the demonstration videos to ensure the product meets your needs. Our customer service team is happy to assist you with any questions.

What is Arion Magnide and how does it help with putting on compression stockings?

The Arion Magnide is a special aid for effortlessly putting on closed-toe medical compression stockings and tights. Its unique magnetic closure system and smooth material reduce friction between the skin and compression garments.

How does Arion Easy-Slide work?

The Arion Easy-Slide is an innovative aid that significantly simplifies the process of putting on open compression stockings and tights. Its gliding properties minimize friction, allowing the stocking to slide smoothly over the skin, especially at the heel.

What are the advantages of the Arion Sim-Slide?

The Arion Sim-Slide is an aid for putting on and taking off open-toe medical compression stockings and tights. It reduces physical effort thanks to its extremely smooth material, which minimizes friction.

How do I clean and care for Arion products?

Arion products such as Magnide, Easy-Slide, and Sim-Slide are made of durable materials that are easy to clean. They can be hand-washed with regular soap and water. To prolong their lifespan, avoid harsh cleaning agents.

Are Arion products suitable for all types of compression clothing?

Arion products are versatile and suitable for most medical compression stockings and tights. However, it is important to select the correct size and type, depending on whether the stockings have open or closed toes and the user's specific needs.

Can I return Arion products if I am not satisfied?

For hygiene reasons, Arion products cannot be returned once the seal has been broken. We recommend that you read the product instructions and watch the demonstration videos to ensure they meet your needs. Our customer service team is happy to assist you with any questions.

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